Our Edinburgh office coordinates all travel services and consultations. We respond to inquiries within one business day during normal operating hours.
true-reed Travel Services
47 George Street
Edinburgh EH2 2HT
United Kingdom
General inquiries: [email protected]
Booking questions: [email protected]
Partnership opportunities: [email protected]
Email addresses provided for reference only. Please use the inquiry form on our home page for fastest response.
Monday to Friday: 09:00 – 17:30
Saturday: 10:00 – 14:00
Sunday: Closed
Bank Holidays: Closed
Edinburgh Festival Period (August): Extended hours, contact for details
We welcome in-person consultations at our George Street location. While appointments aren't required, they ensure dedicated time with a travel coordinator who can focus entirely on your specific interests and questions.
To schedule an appointment, please submit an inquiry through our home page form indicating your preferred date and time. We'll confirm availability within 24 hours.
Email inquiries receive initial response within one business day. Complex itinerary questions may require additional time for our team to research and provide comprehensive answers—we'll acknowledge your inquiry immediately and provide timeline for detailed response.
During peak booking seasons (March-April, September-October), response times may extend to 48 hours. We appreciate your patience during these periods.