Cookies Policy

Last updated: August 2026

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Websites use cookies to make the user's experience more efficient and to provide information to the website owners.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferred language and other settings. This can make your next visit easier and the site more useful to you.

How We Use Cookies

true-reed uses cookies to improve your experience on our website and to understand how visitors interact with our content. Specifically, we use cookies for:

• Remembering your cookie consent preferences
• Understanding which pages are visited most frequently
• Analyzing overall traffic patterns and user behavior
• Maintaining selected service information during your session
• Ensuring website security and preventing fraudulent activity

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without these cookies, and they cannot be disabled.

Examples:

• Cookie consent preference storage
• Session management for form submissions
• Security and fraud prevention

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Examples:

• Remembering your selected service for inquiry forms
• Storing user preferences and settings
• Maintaining state across page navigation

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve website performance and user experience.

Examples:

• Page view counts and visit duration
• Traffic source identification
• Most and least popular pages
• User navigation patterns

Third-Party Cookies

In some cases, we use cookies provided by trusted third parties. These third-party cookies are subject to the respective privacy policies of these external services.

Third-party services we may use include:

• Web analytics platforms for understanding site usage
• Content delivery networks for performance optimization

Local Storage

In addition to cookies, our website uses browser local storage to maintain certain information locally on your device. This technology serves similar purposes to cookies but stores data differently.

We use local storage for:

• Storing cookie consent preferences
• Maintaining selected service information for form completion
• Preserving user preferences across sessions

Duration of Cookies

Session Cookies

These temporary cookies are deleted when you close your browser. They are used to maintain state during your browsing session.

Persistent Cookies

These cookies remain on your device for a set period or until manually deleted. We use persistent cookies to remember your preferences across visits.

Our persistent cookies typically expire after:

• Cookie consent preferences: 12 months
• Analytics data: 24 months
• Functional preferences: 6 months

Managing Cookies

You have several options for managing cookies on our website:

Cookie Banner

When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies. Your choice is stored and respected on subsequent visits.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

• Notify you when cookies are being sent
• Block all cookies
• Delete cookies when you close your browser
• Block third-party cookies specifically

To manage cookies in common browsers:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Local Storage Management

Local storage can be cleared through your browser's developer tools or by clearing your browsing data. The process varies by browser but is typically found in privacy or security settings.

Impact of Disabling Cookies

While you can browse our website with most cookies disabled, certain functionality may be limited:

• Your cookie consent preference may not be remembered, causing the banner to reappear
• Selected service information may not persist when completing inquiry forms
• Website performance optimizations may not function as intended
• We will be unable to analyze site usage to improve user experience

Cookie List

The following table provides information about specific cookies used on our website:

Essential Cookies

• cookieConsent - Stores your cookie consent preference - Duration: 12 months - Type: Local Storage

Functional Cookies

• selectedService - Remembers your selected travel service - Duration: Session - Type: Local Storage
• submittedService - Stores submitted service for confirmation page - Duration: Session - Type: Local Storage
• submittedName - Stores submitted name for confirmation page - Duration: Session - Type: Local Storage

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.

Contact Information

If you have questions about our use of cookies or this policy, please contact us:

true-reed
47 George Street
Edinburgh EH2 2HT
United Kingdom
Email: [email protected]

Further Information

For more information about cookies and how to manage them, you can visit:

• www.allaboutcookies.org
• www.youronlinechoices.eu (for EU residents)
• Information Commissioner's Office (ICO) guidance on cookies